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+1 (970) 333 5485

Returns/Refund Policy

At Half Cost Boxes, customer satisfaction is our top priority. We proudly offer a simple and transparent return and exchange policy to ensure your experience with us is smooth and worry-free.

Countries We Serve

  • Canada
  • United Kingdom
  • New Zealand
  • United States

Returns

We accept returns for both defective and non-defective products. If you’re not satisfied with your purchase or received a damaged item, you’re eligible for a return within the allowed timeframe.

Exchanges

If you’d like to exchange an item for a different one, we’re happy to assist. Simply follow the return instructions, and we’ll process your exchange promptly.

Product Condition & Return Window

  • Items must be in new or slightly used condition.
  • Returns or exchanges must be initiated within 7 days of receiving your order.

Return Method & Fees

  • Returns must be sent by mail.
  • A free return shipping label is included in your original package.
  • We charge no restocking fees.

Refund Processing Time

Once we receive and inspect your return, your refund will be processed within 7 business days. We’ll notify you via email once the refund has been issued.

Need Help?

Still have questions please call us at +1 (970) 333 5485 or email your inquery at support@halfcostboxes.com